As different organizations and institutions in Malawi have put in place measures to ensure that the spread of corona virus is controlled, commercial banks in Malawi have also instituted tight measures to ensure their customers and workers are safe.
Mostly, banks have recommended digital payment platforms in order to reduce a number of customers from queuing in banks.
FDH Financial Holdings Limited public relations officer Lorraine Lusinje said they are encouraging digital payments to combat the spread of the pandemic.
“we are encouraging the use of digital platforms for transactions to mitigate queuing and visitation of banking halls,” she said.
She further said the bank has provided corona virus prevention tools for staff and customers when entering their offices.
“We have provided sanitisers, masks and gloves to all our staff and we are encouraging hand washing and hygiene at all critical points,” she said.
National Bank of Malawi, in a statement signed by the banks’ general manager Harold Jiya encouraged the use of digital payment platforms to ensure customers’ safety through reduced exposure to infectious risk factors.
“Our Mo626 Ice, Mo626 Digital+ and BankNet 360 platforms will make it possible for customers to transact from their bank accounts without the need to handle hard cash or to visit a service centre or a service provider to make bill payments,” he said.
First Capital Bank and Ecobank Malawi have both established measures to contain the risk of spreading the pandemic in case the virus spreads into Malawi.