Customer’s money amounting to Mk2 million vanishes at First Capital Bank


First Capital Bank faces legal action following miscellaneous missing of money amounting to over Mk2 million belonging to customer identified as Mr. Kitmass Ngoleka, a farmer from Lumbadzi in Lilongwe.

Social commentator Onjezani Kenani has confirmed of the incident in a facebook post seen by this publication.

“Mr. Kitmass Ngoleka is a farmer from Lumbadzi, in the outer reaches of Lilongwe city. On 14 January 2020, after selling his maize, he decided to open a bank account at First Capital Bank, or FCB in short, in Lilongwe’s City Centre. He had been bombarded by numerous adverts on the radio, which said that keeping money at the bank is the wisest thing to do. And in his telling, he settled on First Capital Bank, as it seemed to be the best among many.

“In the course of one year, he made deposits – no withdrawal, only deposits – nine in total, and by 4 December 2020, his balance was K2,021,985.34. All from selling his maize,” wrote Kenani.

He added: “Then on 5 December, something at the bank happened, according to the bank statements he has shown me.

“His money disappeared!

“On the date the money disappeared, Mr. Ngoleka did not know anything. He was home, waiting, like everyone else, for Christmas. In fact, because of his lack of knowledge about what had happened, he sent his brother, Charles, at the beginning of January 2021, to deposit K100,000, and then his sister, Edna, to deposit K500,000.

“It then turned out that one of the sisters wanted to borrow some money, about K600,000, to inject capital in a business of hers that was going through troubled waters, with a promise to pay back as soon as she was able.”

Mr Ngoleka decided to go to the bank to withdraw the money only to be told that he is having a book balance of Mk621,500.61.

This angered Ngoleka who asked for a bank statement and the statement showed that the money was siphoned using Airtel Money Numbers; +265 995 727 359, +265 995 798 051, +265 997 476 978,+265 995 276 446.

The bank distanced itself from the scandal and asked Ngoleka to take the matter to anywhere.

Meanwhile Kenani has engaged the services of Counsel Silvester Ayuba James to take legal action against the bank.

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Robert Ngwira
Robert Ngwira
Attended Our Future Private Secondary School in Rumphi from 2006-2009 Holder of Diploma in Journalism from Malawi Institute of Journalism (MIJ) Hobbies, reading newspapers, going out with friends, listening to radio and watching football. Email:

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