By Steven Godfrey Mkweteza
The newly launched telecommunications and internet services provider, Zero2 has conceded that network challenges have paralysed its operations, thereby divert the consumer confidence.
Speaking in an exclusive interview in Blantyre on Thursday in reaction to the recent trending reports of intermittent services, Managing Director for the brand Faizal Okhai, has however, assured the consumers of a restored network services in the next few weeks.
“We are definitely facing some unforeseeable complicated issues as a new network on the market. However, we are tirelessly working to ensure that the challenges are rectified in the next few weeks,” said Okhai.
According to the managing director, consumers around Blantyre have been having a relatively very strong network services unlike in other eleven districts that the company covers.
“I should think that the overwhelming demand for our services since we rolled out our brand is congesting our network. We couldn’t foresee this trend in our planning,” he said.
On the other hand, Okhai has assured the consumers that the company would very soon spread across dealers to provide the services at the doorstep.
“Our focus is to make the services available to all Malawians with the main target of reaching the low and middle income earners who needed affordable and high quality communications for the development,” he said.
Zero2 is a telecommunications and internet network brand that was launched in Blantyre in December 2023.
