MACRA fires warning shots at unlicensed courier operators

Malawi Communication Regulatory Authority (MACRA) Communications has threaten that it will soon start taking action against unlicensed courier service operators.

MACRA Communications Manager Zadziko Makhambo said this on Tuesday at Wenera Bus Depot during a sensitization campaign.

“We have noted that there is a tendency that there are buses, minibuses and motor vehicles conveying parcels from one place to another without a license.

“So, this is a restricted area where whoever does that is supposed to have a license and this is in breach of the Communication Act section 122 which says that everybody must have a license to do that business,” said Makhambo.

He therefore cautioned the general public against sending parcels with unlicensed operators saying the conduct is dangerous as one cannot get compensation once their parcels are lost.

In an interview Swift Courier Services Blantyre Branch Manager, Paulinho Sanudi said unlicensed courier operators are killing their business as people lose trust once they get bad experience with them.